Technical Support
support@solunet.com
Toll Free: 888-449-5766 or 1-888-255-3722 Local/International: 321-309-1400


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Our Reputation is Built on our Technical Expertise

Solunet’s most valuable asset is our value-add, the cornerstone of which is our technical services division. Our commitment has always been service, from our personalized sales attention to experienced technical support, project management, installation, integration and ongoing support. Solunet’s technical service arm provides customers with a comprehensive family of services both technical and professional.

We have earned many of the highest levels of manufacturer certifications and completed intensive training on most of the products in our offering. This unique multi-vendor technology approach gives Solunet technicians a unique ability to provide our customers with comprehensive network support.

Technical Assistance Center 

At Solunet, we realize that making large investments in a network infrastructure, or compensating and retaining skilled IT professionals is challenging. That’s why we designed our portfolio of services to help companies address these challenges by providing a highly skilled, reliable and rapid support for
customers seeking assistance.

Solunet’s Technical Assistance Center (TAC) in based in West Melbourne, Florida and is staffed on a 24 x 7 basis with technicians who hold multiple industry and manufacturer certifications.

Professional Services

Network Design and Consultation
Network design involves data collection, analysis, preparation of results, findings and recommendations into final design drawings and presentations.

Proof of Concept Testing
Solunet provides customers with a controlled setting in which they can validate a proposed network design and at the same time receive an unbiased review of new technologies.

Project Management
Solunet Project Managers coordinate the implementation of all products and services purchased using industry-standard project management methodologies.

Installation and Integration
Solunet provides a detailed Statement of Work (SOW) outlining the costs and tasks to be performed during installation and integration of the equipment purchased.

 

Technical Training
Solunet delivers manufacturer certified training ensuring you acquire the full knowledge needed to install and maintain your network’s equipment.

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800-795-2814 | 321-676-7947 | Technical Assistance 888-449-5766 or 1-888-255-3722     
7703 Technology Drive, Suite 100, West Melbourne, FL 32904 USA.